Questions about our practice, counsellors, services, and more.

Frequently Asked Questions.

Questions about our practice, counsellors, services, and more.

Frequently Asked Questions.

Are all of the counsellors trained, qualified, and insured?

Yes. All of our counsellors are properly trained with master’s degrees in the field of Counselling. They are all registered with either the British Columbia Association of Clinical Counselling (RCC) or the Canadian Counselling and Psychotherapy Association (CCC). Both registering bodies hold a high standard of education and experience to be registered with them.

Are all of the counsellors covered by insurance?

Yes. Because all of our counsellors are registered as RCCs or CCCs most extended insurance companies will cover some or all of their fees depending on your plan.

Do you offer virtual and in-person counselling?

Yes. We give all of our clients the option to work with a counsellor in person or virtually depending on the unique needs and preferences of the client and counsellor.

How do I choose a counsellor and book an appointment?

Visit our Counsellors page and view the credentials, specializations, and professional bios of all of our counsellors. Once you find the best counsellor for your needs, simply reach out to them directly through the link in their bio.

Do you have an office?

Yes, our office is located in downtown Castlegar, BC at 214 11 Avenue.

How much does counselling cost?

In general, the prices are between $135 – $150 /hour for an individual session; however, the price varies depending on the counsellor you choose, the type of session you are booking, and the length of the session. We recommend contacting the counsellor you would like to work with and they can let you know about their pricing options.

Are walk-ins welcome?

We do not accept walk-ins at our wellness centre. Please contact us or get in touch with your counsellor in advance to book an appointment.

Still have questions?

Please contact us online, or call us at 250-304-9654 and we’ll be happy to help.